Application Support

Improving Service and Efficiencies with Application Support Services

As public sector organizations strive to align their limited IT resources with mission-critical initiatives, many are turning to CherryRoad for expert application support services. With decades of PeopleSoft and Oracle experience, our full life-cycle enterprise application support enables clients to significantly improve IT performance and user efficiencies.

A long-time Oracle Platinum Partner, CherryRoad supports clients’ installed and often customized enterprise systems. With a customer-intimate service approach and a dedicated relationship manager for each account, we’ll consistently provide you:

  • Unmatched experience in PeopleSoft and Oracle to protect the integrity of your customized enterprise applications
  • Tailored solutions to best leverage your existing ERP support team with our expertise and service range
  • Flexibility in service level agreements (SLAs) as well as off-site and on-site models to ensure we meet your unique staffing, deliverables, and contractual needs
  • Significantly more efficient application updates – and more frequent updates – enabled through our expertise in Oracle’s advanced suite of PeopleSoft tools

CherryRoad’s complete end-to-end application support services include:

  • A complete set of application management services to provide full support and maintenance of Oracle across the enterprise
  • Development management services that leverage our decades of collective knowledge and experience from over 500 projects to provide you with effective customizations, user interfaces, and enhancements, and more
  • Release management services that streamline and accelerate upgrades to keep your current platform current and optimized
  • Incident management services that capture, manage, resolve, and communicate issues using our provide tools and processes

Rely on CherryRoad’s application support services to improve service levels, reduce dependency on a stretched IT staff, and reduce application costs.

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