About the Client

In October 1998, Memorial Health Alliance and West Jersey Health System merged to create Virtua Health, the largest healthcare provider in southern New Jersey.

Client Challenge

  • Upgrade current functionality to PS HCM 8.9
  • Eliminate costly customizations where possible through process changes and improved system functionality.
  • Use the implementation as a means to lay the groundwork for a full TAM/CG implementation in 2007 and to improve overall system performance and maintenance.

Client Benefit

  • Broad user acceptance and satisfaction with upgraded system as the overall system performance improved after assisting the organization’s hosting partner with a tuning process.
  • Through broad client technical preparedness, including capacity planning, the project was implemented in a smooth and timely manner.
  • Customizations were reduced by nearly 50%, providing Virtua Health with financial savings through less expenditure at the time of upgrade as well as lower ongoing support costs.
  • Other savings included time savings during the implementation process and lessened support times as the upgraded software was utilized out of the box and PeopleSoft provides more expedient user support.

CherryRoad Solution

  • Person Model aids the organization in the tracking of different employment relationships.
  • Assistance in fine-tuning the relationship between the organization and its Web hosting provider and help streamline and optimize all aspects of the interface between the two.
  • Thorough capacity planning was conducted in advance of the implementation to identify infrastructure upgrades needed to accommodate anticipated growth in both system and user requirements.
  • The desired foundation was established for the planned TAM/CG implementation. The strong functional users utilized an automated upgrade assistant to assesscustomizations and to determine which did not need to be carried forward tothe new system.

Virtua Health Organization

A non-profit organization, Virtua Health employs 8,000 clinical and administrative personnel and has 1,800 physicians as medical staff members. Virtua Health consists of four hospitals, a comprehensive outpatient health center, two outpatient surgerycenters a home care service; rehabilitation and nursing centers, and Center forHealthFitness.

Named among the Philadelphia Business Journal's Best Places to Work - Virtua has distinguished itself as one of the first Six Sigma organizations in healthcare, as an early adopter of clinical and digital technologies, and is recognized for its innovative partnerships with nationally renowned organizations.

Oracle PeopleSoft Enterprise HCM Systems Upgrade

Our successful partnership with this health care leader led to an on-time, on-budget upgrade of their PeopleSoft HCM from version 8.0 SP1 to version 8.9. Included in the upgrade were Human Resources, Position Management, Benefits Administration, Payroll and limited Employee and Manager self-service. Limited recruiting functionality was also brought forward to set the stage for a full implementation of Talent Acquisition Manager and Candidate Gateway.

Project Challenges

  • Upgrade current functionality to PS HCM 8.9
  • Eliminate costly customizations where possible through process changes and improved system functionality.
  • Use the implementation as a means to lay the groundwork for a full TAM/CG implementation in 2007 and to improve overall system performance and maintenance.

Solutions Delivered

  • Person Model aids the organization in the tracking of different employment relationships.
  • Assistance in fine-tuning the relationship between the organization and its Web hosting provider and help streamline and optimize all aspects of the interface between the two.
  • Thorough capacity planning was conducted in advance of the implementation to identify infrastructure upgrades needed to accommodate anticipated growth in both system and user requirements.
  • The desired foundation was established for the planned TAM/CG implementation. The strong functional users utilized an automated upgrade assistant to assesscustomizations and to determine which did not need to be carried forward tothe new system.

Benefits

  • Broad user acceptance and satisfaction with upgraded system as the overall system performance improved after assisting the organization’s hosting partner with a tuning process.
  • Through broad client technical preparedness, including capacity planning, the project was implemented in a smooth and timely manner.
  • Customizations were reduced by nearly 50%, providing Virtua Health with financial savings through less expenditure at the time of upgrade as well as lower ongoing support costs.
  • Other savings included time savings during the implementation process and lessened support times as the upgraded software was utilized out of the box and PeopleSoft provides more expedient user support.