Application Management Services

Managed Services | Hosting Services | Technology Solutions | Public Sector Cloud

Many organizations struggle with the growing complexity and administrative burden of maintaining their current applications. There are greater pressures being placed on them to streamline their operations while providing a higher level of support for their clients.

Organizations with this challenge often find themselves asking:

  • How can we support business critical efforts across our organization?
  • Is there a method to rapidly enable new business functions?
  • How can we improve associated service levels for application users?
  • What can our organization do to reduce dependency on scarce application skills, especially those associated with existing applications?
  • How do we reduce costs of a particular application or set of applications?

Growing your support organization or constantly bringing in consulting assistance to augment your staff is not the only option that you have.

CherryRoad Application Management Services Options

CherryRoad offers a complete end-to-end set of application management services to provide full Oracle applications support and maintenance. Each of these cost-effective services can be utilized based on the appropriate level of support your organization requires.

Incident Management Services

Incident management services involve capturing, managing, resolving, and communicating issues using our proven tools and processes

Application Management Services

These services provide you with deep Oracle product expertise to proactively monitor your Oracle applications processes and provide you with the analysis and resolution of your critical application issues.

Release Management Services

When you engage CherryRoad for release management services, we can provide streamlined PeopleTools and Application upgrades to keep your platform current with the latest release level. We utilize our expert product experience, proven development tools and accelerators to provide the highest quality support services.

Development Management Services

Our Development Management Services leverage the collective knowledge and experience from over 500 projects to provide you with highly effective and efficient Oracle applications development including interfaces, customizations and user interface changes.

CherryRoad’s Application Management services are uniquely qualified to assist you through:

  • Utilizing our highly experienced Oracle applications resources to provide you with deep practical experience and knowledge
  • Leveraging our repository of proven, best-practice solutions from over 500 successful projects including implementations and upgrades
  • Utilizing a streamlined tactical approach and methodology that minimizes client support burden while maximizing value of our support services
  • Providing a flexible project structure that allows for fixed or variable pricing and timeframes to provide you with the best value for your support budget
  • Implementing our best-of-breed support tools and processes in order to bring high-value services to your user community
  • Ensuring we are providing quality support and services by assigning you client manager to address any and all of your support concerns

Application Support Services Assessment

Whatever you current business environment, it is critical to understand key value drivers and goals in order to assess your current and future Oracle applications support needs. CherryRoad will conduct a free Application Management Services Assessment to assist you in building your business case, roadmap, and future-state support model.

Contact us today to learn how you can engage CherryRoad to help streamline your Oracle applications support needs.

Managed Services | Hosting Services | Technology Solutions | Public Sector Cloud

Application Support Services Assessment

Whatever your business environment, it is important to assess your current and future Oracle applications support needs to understand key value drivers and goals before changing your support model.


CherryRoad will conduct a complimentary Application Management Services Assessment to assist you in building your business case, roadmap, and future-state support model.

News from CherryRoad

March 8, 2017CherryRoad Enhances Centralized Communciations and Monitoring Efforts with Intellicenter Renovation

Highlighted by a ceremonial ribbon cutting at their Morris Plains, NJ headquarters, CherryRoad recently unveiled its highly anticipated, newly renovated Intellicenter. Commonly referred to as a Network Operations Center (NOC), the Intellicenter provides a single location to help the organization’s resources better respond to the growing needs of its clients’ complex and evolving requirements. The design improvements have enhanced CherryRoad’s vast array of tools, processes, and procedures that support their clients, while allowing the company to ensure their industry leading Service Level Agreements (SLAs) are met and transparent.

“Whether we’re monitoring video feeds of our offices or data centers or memory usage of a server for a client, our team utilizes the visual data on our screens combined with alerts to make sure we are preventing incidents versus just responding,” stated Mike Rubilotta, CherryRoad Director of Managed Services.

The Intellicenter puts clients’ needs at the forefront while offering CherryRoad consultants a world of resources to ensure a seamless response to issues that may arise in the field. “We have resources for managed services all over the country doing this work. This gives us the capability to centralize all their efforts,” Rubilotta added. While the Intellicenter is key in unifying CherryRoad’s reach from coast-to-coast and beyond, it aptly ties together the firm’s advancement in the changing world of IT.

As the Public Sector continues to move into Private, Public, or Hybrid Cloud services, CherryRoad’s Intellicenter has the capability and flexibility to adapt those needs. “It is a physical representation of the evolution of CherryRoad. We’re not just a PeopleSoft implementation company, anymore,” Steve Lange, CherryRoad President and COO noted at the ribbon cutting. “This represents all of the other services that we provide – cloud services, hosting services, and monitoring.”

About CherryRoad Technologies Inc.
At CherryRoad, our clients entrust us with the success of their IT solutions, whether we’re delivering on-premise ERP, cloud-based application management, business intelligence, process optimization, or change management consulting. Throughout our 30-year history we’ve successfully partnered with hundreds of public sector and commercial clients to modernize, optimize and manage their back-office functions. Headquartered in Morris Plains, N.J. with offices across the U.S., we’ve earned a solid reputation for combining technology, organizational, functional, and vertical market expertise into practical solutions that deliver results – on-time and on-budget. For more information, visit www.cherryroad.com
CONTACT:
Elaine Verrone, Marketing Manager
CherryRoad Technologies Inc.
973-541-4227

February 17, 2017CherryRoad Technologies Inc. Awarded NASPO ValuePoint® Cloud Solutions Master Agreement

Morris Plains, NJ (February 13, 2017) CherryRoad Technologies Inc. today announced it has been awarded a multi-year year NASPO ValuePoint Cloud Solutions Master Agreement, allowing the company to market its cloud solutions and managed services to state and local governments through a nationally-led cooperative alliance.

NASPO ValuePoint is regarded as the nation’s most significant public contract cooperative due to its unparalleled value for members as well as contractors, competitive pricing and superior terms and conditions. NASPO ValuePoint Cloud Solutions Master Agreements are only awarded to a limited number of cloud solution providers whose offerings meet stringent security and data protection requirements.

This multi-state cooperative procurement, led by the State of Utah, provides participating entities access to high-quality, cloud-based solutions quickly and efficiently without having to issue an RFP. By leveraging CherryRoad’s cloud solutions and managed services, organizations can effectively address their current and future IT needs while reducing costs and improving overall efficiency.

“We are proud to offer an innovative, secure, and dependable cloud procurement solution that meets state and local governments’ needs as well as simplifies the procurement process,” said Larry Hymson, CherryRoad’s Executive Vice President of Client Solutions "With many public sector entities hosting their critical assets in the cloud today, maintaining a secure and stable environment remains a key concern. By leveraging the power of NASPO ValuePoint, public sector clients can fast-track their cloud-first strategies.”

Through the NASPO ValuePoint Cloud Solutions Master Agreement, CherryRoad offers a wide array of cloud services, including Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS), Software-as-a-Service (SaaS), and more. General information and additional contract details are available on the NASPO ValuePoint's website at www.naspovaluepoint.org

About CherryRoad Technologies Inc.
At CherryRoad, our clients entrust us with the success of their IT solutions, whether we’re delivering on-premise ERP, cloud-based application management, business intelligence, process optimization, or change management consulting. Throughout our 30-year history we’ve successfully partnered with hundreds of public sector and commercial clients to modernize, optimize and manage their back-office functions. Headquartered in Morris Plains, N.J. with offices across the U.S., we’ve earned a solid reputation for combining technology, organizational, functional, and vertical market expertise into practical solutions that deliver results – on-time and on-budget. For more information, visit www.cherryroad.com


About NASPO ValuePoint
The NASPO ValuePoint Cooperative Purchasing Organization (formerly WSCA-NASPO) provides the highest standard of excellence in public cooperative contracting. By leveraging the leadership and expertise of all states with the purchasing power of their public entities, NASPO ValuePoint delivers the best value, most reliable, competitively-sourced contracts. Since 1993 NASPO ValuePoint or its predecessor has been the cooperative purchasing arm of NASPO (the National Association of State Procurement Officials) encouraging, fostering, and guiding the nation's most significant public contract cooperative. NASPO ValuePoint is a unified, nationally-focused cooperative aggregating the demand of all 50 states, the District of Columbia, and the organized United States territories, their political subdivisions, and other eligible entities, spurring the best value, innovation, and competition in the marketplace.


CONTACT:
Elaine Verrone, Marketing Manager
CherryRoad Technologies Inc.
973-541-4227
everrone@cherryroad.com

October 3, 2016City and County of Broomfield, CO Moves to the Cloud with CherryRoad
City and County of Broomfield, CO Awards Full Oracle Public Sector Cloud Deal to CherryRoad Technologies Inc.

CherryRoad Technologies Inc., a leading integrator of enterprise software and Platinum level member of Oracle PartnerNetwork (OPN), today announced that it has been selected by the City and County of Broomfield to implement a new Human Resources Information System (HRIS) in a Software as a Service (SaaS) deployment model utilizing Oracle’s Cloud applications. The final solution will address Broomfield’s administrative and human capital management needs including human resources, benefits, payroll, timekeeping, and related human resource functions.

Oracle Cloud Applications incorporate the best capabilities and functionality from these enterprise applications and offer the most comprehensive cloud available, with a complete suite of enterprise-grade applications, deployed on a common platform, enhanced with modern, socially enabled technologies and applications. The new HRIS is intended to meet the entire suite of human capital management requirements of the City and County of Broomfield extending into the next decade through a state-of-the-art Cloud-based technology and software infrastructure.

“CherryRoad is aligned to the goals of City and County of Broomfield and is committed to delivering a solution that compliments the skills of its staff, improves the quality and timeliness of information, and enhances the quality of service provided to its citizens,” stated Larry Hymson, EVP CherryRoad Technologies Inc.

This project will improve three levels of HR management for Broomfield:
• Operational – by automating routine HR/payroll-related employee and administrative tasks

• Managerial – by aggregating HR/payroll records management and reporting functionality

• Strategic – to facilitate the utilization of HR/payroll information for strategic decision making purposes.

“Public sector organizations are increasingly driven to improve operational efficiency, share information, and integrate processes across operational and jurisdictional boundaries while maintaining cost control” said Dennis Morgan, Group Vice President, Public Sector Channels, Oracle. “Oracle Cloud Computing continues to capture significant attention as both a business and computing model that enables clients such as the City and County of Broomfield to achieve these daunting objectives.”

About CherryRoad Technologies Inc.
CherryRoad Technologies Inc. provides comprehensive systems integration and consulting services that maximize enterprise performance for the public and commercial sectors. With headquarters in Morris Plains, N.J. and offices across the U.S., CherryRoad has earned a solid reputation for combining technology, organizational, functional, and vertical market expertise into practical solutions that deliver results – on-time and on-budget. For more information, visit www.cherryroad.com.

About the City of Broomfield, CO
The City and County of Broomfield is within a thirty minute commute of the Denver International Airport (DIA). The City has an estimated population of 65,907, and spans nearly 33.58 square miles. Although Broomfield existed as a small rural community in the mid 1800's, its emergence as a significant regional governmental entity began in the 1950's when construction of Broomfield was begun as one of the state's first master planned communities.

About Oracle PartnerNetwork
Oracle PartnerNetwork (OPN) is Oracle's partner program that provides partners with a differentiated advantage to develop, sell and implement Oracle solutions. OPN offers resources to train and support specialized knowledge of Oracle’s products and solutions and has evolved to recognize Oracle’s growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to be recognized and rewarded for their investment in Oracle Cloud. Partners engaging with Oracle will be able to differentiate their Oracle Cloud expertise and success with customers through the OPN Cloud program – an innovative program that complements existing OPN program levels with tiers of recognition and progressive benefits for partners working with Oracle Cloud. To find out more visit: http://www.oracle.com/partners.

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CONTACTS:
Elaine Verrone, Marketing Manager
CherryRoad Technologies Inc.
973-541-4227
everrone@cherryroad.com