CherryRoad’s Cloud Solution, powered by Oracle PeopleSoft and Exadata and Exalogic is a Cloud-based, SaaS (Software as a Service) platform and ERP application which allows public sector clients to enjoy the efficiencies of subscription-based pricing while also allowing specific configurations and customizations they require.
The History of CherryRoad's Cloud Solution
Several years ago, CherryRoad began building a solution specifically designed to address our clients' unique needs. We developed an infrastructure solution by leveraging our world-class U.S.-based data centers and built out processes, methodologies, and security - which are annually audited.
All aspects of our solution are designed to meet the demands of our clients. This includes ensuring client data is secure, and never crosses U.S. borders.
We then spent the next two years building support service offerings. We launched a 24/7 support center, and implemented industry leading help desk software with a Help Desk staffed by PeopleSoft experts.
Responding to the market’s demand for performance, we invested heavily to build out a solution with architecture that utilizes Oracle Exadata and Exalogic engineered systems. We strongly believe our investment in high performance technology results in an optimum end-user experience.
As our infrastructure and support services matured, the final phase was the creation of our Cloud-based solution.
Leveraging our PeopleSoft implementation and upgrade experience from more than 500 client projects, we worked diligently with Oracle to frame licensing and pricing. We incorporated the tools and aids we developed over the last decade at our clients. The end result is the CherryRoad Cloud Solution powered by Oracle PeopleSoft.
- Leverages the Oracle Business Process Services Program (BPS). Clients can use the PeopleSoft applications on a per employee subscription basis.
- Utilizes PeopleSoft version 9.2. Clients can configure and customize the application to meet requirements and government specific statutes, regulations, union/labor rules, etc.
- “Best-in-Class” Oracle Engineered Systems. The CherryRoad Cloud runs on Oracle Exadata and Exalogic.
- World-Class Data Centers and Security. CherryRoad utilizes two US-based data centers in CA and NJ. All data remains in the U.S.
- Provides Option to Later Port the Entire Application and Data. There’s reduced long-term risk as the complete technical architecture and data can be moved on-premise at a future time.
- Enhanced Post-Production Support Services. We provide robust post-production services including Tier 2 and Tier 3 Help Desk.
- Business Process Outsourcing. Our support services also include the management and processing of business processes by CherryRoad. staff. This eases the burden to hire or train employees to support functionality of the new solution.
CherryRoad’s Infrastructure as a Service (IaaS):
CherryRoad provides several Cloud-based, IaaS offerings, with every aspect of our services designed to meet the demands of our clients. Services include:
- Application Managed Services
- Application and Environment
- Maintenance and Support
- 24x7x365 Application Support
- Tier 1, 2, or 3 Help Desk Support based on Service Level Agreements Priority one issue support
- Help Desk/Communication options: Toll Free Number, Help Desk Email, Help Desk Application
- Around the clock access for any issues including applications, DBA, and System Administration
- Configuration and management of operating system and database level security
- Performance Tuning
- Patches, fixes, and migration of objects
- Business Process Outsourcing (BPO)
- Delivery of business processes such as payroll, accounts payable, and item catalogue maintenance
- On-demand Consulting
- Supplementary skills and knowledge
- IT Architecture
- Functional Services
- Measured Service Levels (Defined SLAs)
- Management Reporting/Escalation Processes
Count on the Expertise of Oracle’s “Go-To” PeopleSoft Service Provider
CherryRoad, an Oracle Platinum Partner is one of the largest providers of PeopleSoft services, with the greatest number of highly qualified PeopleSoft consultants.
CherryRoad has acted as the prime contractor on numerous PeopleSoft engagements, providing end-to-end implementation and integration services on more than 500 PeopleSoft projects.
Harness the Power of PeopleSoft
Oracle’s PeopleSoft Enterprise suite of applications is the most widely installed and successfully used software solution in the North American public sector marketplace.
PeopleSoft Enterprise’s capabilities map directly to our clients' project missions and goals, lowering the risk associated with unforeseen customization requirements to achieve functionality and assuring a higher probability of success over other commercial off-the-shelf offerings.