Case Studies: Publicis, Best Western International
With a successful track record of performing ERP implementations and upgrades for numerous clients in various service industries, CherryRoad is adept at meeting their specific needs. Our experience with service-based customers ranges from international communications conglomerates like Publicis to consulting firms like Malcolm Pirnie.
Time-based businesses require rich functionality from their financial systems. CherryRoad enables that functionality, including accurate estimating of projects as well as time recording that accommodates different billable rates for different staff members and/or functions. With our expertise, you can customize invoices to meet your customers’ varying specifications as well as customize profit-and-loss statements to fold sub-accounts into larger categories.
For service industry organizations, their people are their “product” – and attracting the right talent at the right time in order to deliver the very best client service can be a challenge. With CherryRoad’s expertise, you’ll maximize the ability to hire, retain, and manage your people. For example, in addition to implementing your HR suite, we can add custom functionality that service businesses require to effectively assign work and manage profitability – like the ability to track each employee’s billability. In addition, our expertise with recruiting applications will make your recruiting and hiring efforts more efficient and successful. We ensure the most qualified candidates’ resumes rise to the top. And, we’ll not only automate your EEOC reporting, we’ll enable applicant-to-hire functionality so that you can enter information only once and have it accessible to the core HR and base-benefits systems as the candidate moves to the hire stage.
CherryRoad’s expertise with services organizations is evident in our long-term partnership with Publicis Groupe, a leading advertising and communications conglomerate that comprises many companies and several hundred business units in 75 countries. Publicis (formerly The MacManus Group and Bcom3) had a critical need to replace its numerous homegrown, high-maintenance financial systems with unified data-sharing applications and interfaces across the enterprise. After defining specifications for the system’s advertising-specific functionality, CherryRoad implemented Financials, effectively standardizing project costing, purchasing, payables, billing, accounts receivable, general ledger, and time and labor. The net result for this highly satisfied customer is an organization-wide system with robust financial capabilities, including multiple levels of real-time reporting.