Press Release: University of Delaware – Successful Go-Live of System Upgrades
CherryRoad offers knowledge and insights that help higher education institutions maximize enterprise performance. Our impressive track record of successful ERP engagements includes higher education customers such as University of Delaware and New York University.
We understand the complex needs and environments of higher education institutions. They face intense competitive pressures as web-smart students increasingly demand leading-edge learning environments and enhanced services. Many are attempting to accommodate enrollment increases under tight budget constraints and funding shortfalls – at the same time they’re attempting to respond to higher expectations for fiscal responsibility. And, often, universities and colleges are struggling to operate effectively with aging stand-alone systems.
CherryRoad helps higher education institutions integrate and automate student, faculty, and administrative information. We understand how to accommodate higher-ed requirements ranging from varying pay cycles to complex tenure and grant tracking. Through our training and change-management programs, we’ll ensure your staff and students embrace new processes and systems. And, our implementation expertise results in significant improvements in efficiencies and student services.
After completing an ERP project at the University of Delaware, our clients there said in a thank-you letter to CherryRoad: “We are glad to be at the successful conclusion of our implementation. We have learned a lot from the experience and even more from our CherryRoad team. To us they are worth their weight in gold.”
CherryRoad’s experience with institutes of higher learning as well as our flexible approach to service delivery is evident in our ongoing relationship with New York University (NYU), one of the largest private universities in the U.S. We began working with NYU in 2001, when we created customized documentation for their Financial and Reporting system and then trained students in a mixture of topics based upon their needs. We also conducted user training on General Ledger, and other systems for the School of Medicine. In early 2002, NYU engaged us again to complete an Asset Management Fit/Gap Analysis. Then in 2002 and 2003, we led a project to consolidate the NYU Technical Support Desk, which supported the technology needs of NYU employees and students. Regardless of the service, NYU knows they can rely on CherryRoad to help maximize the return on their ERP investment.
When the University of Delaware partnered with CherryRoad on their HR system upgrade, they were pleasantly surprised in several ways. CherryRoad provided far stronger project management than the University's prior implementation partners had, which meant an improved upgrade process and on-schedule completion. For example, by opening the lines of communication across the Database Administration, IT, and HR departments, CherryRoad ensured a smoother upgrade and a better end result. Overall, CherryRoad's team helped University staff to improve and interconnect work processes and better leverage their ERP system. And because CherryRoad delivered the HR system upgrade under budget, the University was able to apply remaining budget dollars to implementing the Benefits Billing application. So CherryRoad not only delivered the upgrade on-time and under-budget, they also provided the University with greater-than-expected functionality.